Zebra CC6000 Customer Concierge

Transform the customer experience with the ultimate in self-service

The CC6000 Customer Concierge combines the familiarity of a consumer tablet with an enterprise-class platform and features to deliver a truly unique shopping experience. The sleek 10-inch kiosk gives customers the best of online and in-store shopping, with all the self-service capabilities they expect — and much more. In seconds, shoppers can check in to pick up an order, find a product or pricing, look up information, call for an associate, video chat with an expert for instant answers, get personalized offers, make a purchase and much more. The CC6000 offers the latest technology advancements on a cutting-edge AndroidTM platform to take customer interaction to a whole new level today, with the future-proofing to deliver exciting new experiences tomorrow. Your IT department will find the CC6000 easier to integrate and manage thanks to Zebra’s platform approach and powerful Mobility DNA suite of applications, utilities and developer tools. Put the ultimate in concierge-style service at your customers’ fingertips with the CC6000.

Android for instant familiarity

If your customers know how to use a mobile phone, they’ll know how to use the CC6000. All the same familiar motions are supported, from pinch and swipe to scroll and zoom.

Easy first-time, every-time barcode scanning

With Zebra’s advanced scanning technology and exclusive PRZM Intelligent Imaging, your customers get dependable lightning fast capture of virtually any 1D or 2D barcode, in any condition. And with support for printed and electronic barcodes, customers can scan it all — from labels on items to coupons and loyalty cards stored on their mobile phones.

Instant help with state-of-the-art voice and video technology

Asking for help is simple with the CC6000. With its integrated microphone and speaker, plus support for push-to-talk, shoppers can easily reach a live or virtual assistant for help. Advanced voice technology ensures crisp and clear voice communications — no matter how noisy your retail environment may be. And you can route calls to workers inside the store or to experts in another location to deliver the best possible service in every situation.

NFC for instant pairing

With support for NFC, users can pair their smartphones with the CC6000 with a simple tap. Loyalty customers can instantly receive personalized offers and coupons right on their phone. And store associates can easily sign in with their employee badge to start a shift or assist a customer.

A superior self-service experience

A platform to handle all your apps — today and tomorrow

The ultra-powerful processor and high definition multi-touch display provide superior performance on rich multimedia and interactive apps. Customers get the crisp graphics, smooth animation and instant responses they expect from a modern device. And you get Android Oreo with built-in support for the next two versions of Android (P and Q).