AML Services

Extended Warranty

An Extended Warranty REPLACES the standard limited warranty, and provides for the following additional benefits.

• Three years of coverage from the date the product ships from AML.
• Covers failures as a result of normal wear and tear (not abuse).
• Covers firmware upgrades.
• Four (4) business-day turnaround, excluding time in transit, when RMA number is properly marked on the outside of the box.
• Standard return freight (FedEx ground) included.

Extended Warranty Plus

An Extended Warranty Plus may be purchased for eligible products, as denoted on the product warranty chart below. An Extended Warranty Plus REPLACES the standard limited warranty, and provides for the following additional benefits.

• Covers the failure of internal components as a result of normal wear and tear.
• Covers failure of external components regardless of fault. Generally this includes the case, LCD displays, keypads, overlays, lenses, and exposed connectors. Note: This does not include the replacement of internal components as a result of abuse or excessive wear and tear. Printed circuit boards, scan engines, and other electronic assemblies are not covered if they are physically damaged
• Covers firmware upgrades.
• Four (4) business-day turnaround, excluding time in transit, when RMA number is properly marked on the outside of the box.
• Standard return freight (FedEx ground) included.