Ingenico ISC250 Warranty Option [1 Year]

Ingenico Repair and Warranty Services

Ingenico offers comprehensive turnkey Customer Care services, ensuring the uninterrupted and optimal performance of your payment terminals. Our Repair and Warranty Services are tailored to meet your specific requirements, providing coverage that guarantees the seamless functioning of your devices. Whether you need troubleshooting, repairs, or warranty support, Ingenico is committed to delivering the services essential for maintaining the flawless operation of your payment terminals.

Features:

• Complete repair coverage options including parts, labor and required services like key injection to bring your payment device back to service.
• Extended Warranty allows extension of your warranty (2-5 years) with repair center turnaround time of 21 business days.
• Standard Care repair turnaround time is 10 business days.
• Total Care advance replacement services provide next business day delivery.
• Field Total Care provides on-site options for repair or replacement.
• Easy Care accidental damage protection can be paired with any of our warranties. This added protection covers all repairs with limitations on the number of No Fault and damaged devices.
• Ingenico Repair Portal allows you to create a repair authorization and track status 24/7.
• Help Desk options can be added to the repair service to provide basic troubleshooting or more advanced issue resolution.

Whether you are the owner or lessee of your payment equipment, and regardless of your industry – be it banking, processing, or retail – Ingenico provides an extensive range of services, including Repair and Warranty, Advance Replacement, Help Desk, and Installations. Our suite of services is designed to optimize uptime for your business operations. You have the flexibility to choose additional services from a comprehensive menu, allowing you to create a personalized package that aligns perfectly with your specific business requirements.

With Ingenico's offerings, you can extend your standard one-year manufacturer's warranty for up to five years, offering coverage options such as Extended Warranty with a 21-business day turnaround or Standard Care with a 10-business day turnaround. This ensures that, in case of any issues, you can resume your business operations swiftly, minimizing any potential downtime. Ingenico is committed to providing tailored solutions that cater to the unique needs of your business, offering reliability and peace of mind for the continued seamless operation of your payment equipment.

The optional Advanced Replacement Services can provide additional coverage of the payment device including:

• Asset Management/Tracking Hardware/Software Upgrades
• Equipment Diagnostics Help Desk Support
• Key Injection Outboubd Shipping