TSC TDM-20

Mobile Receipt Printer

TSC’s new mobile barcode printer line, the TDM-20, is intelligently designed for on-the-go printing. Mobile printing is an excellent solution for any business that needs to print on demand. The TDM-20 is equipped to operate across different platforms with multiple connectivity options. Its lightweight, durable and flexible design, coupled with ease of operation without sacrifice of functionality is especially critical for retail and mobile point-of-sale (MPOS) applications.

The TDM-20's rugged palm size design has passed extensive testing for long-lasting performance. And its real-time printer health status provides two important functions: 1) The self-diagnostic TPH Care Mechanism ensures stable, high-quality printouts every time, and 2) The TDM-30 Battery Management solution effectively monitors the charging status to maximize battery capacity. With ample battery capacity, workers can use the printers for an entire shift without downtime.

The TDM-20 has a wealth of tools that guarantees easy integration into your MPOS system: Bluetooth is MFi certified and can be connected with an NFC tag; ESC/POS language is supported and has an OPOS driver for POS systems; a smartphone application for both Android and iOS is available for browser-based applications; and Software Development Kits (SDKs) and printer languages are available for all your other software integration needs.

Key Features

Rugged Palm Size Design

• Drop test: 2.5 m with case; MIL-STD 810G standard
• IP54 (dust/water-resistant) rating with case
• Tumble test: 1.0 m with case

Flexibility in Various Media Support

• Optional media hanger for various media width ranging from 20 mm to 70 mm
• Various sensors for a wide selection of media types

Self-Diagnostic TPH Care Mechanism

• An advanced mechanism allows for real-time printhead health status to ensure stable and high-quality printouts for maximum cost effectiveness

Smart Battery with TSC Printer Management

• Centralized battery health monitoring system ensures completion of a full shift
• Maximize battery lifetime to avoid the hidden costs and downtime

Integrated Software Pack

• OPOS driver for POS application
• With new iOS and Android APP, mobile configuration and web print become possible

Multiple Connectivity

• USB 2.0 + MFi Bluetooth 5.0 + Passive NFC tag
• USB 2.0 + 802.11 a/b/g/n Wi-Fi with Bluetooth 4.2 + Passive NFC tag

Applications

Public Utilities

• Utility Billing/Meter Reading
• Parking Citations

Warehouse and Logistics

• Direct Store Delivery
• Proof of Delivery and Pickup

Entertainment and Hospitality

• Mobile Ticketing
• Table Side Ordering

Retail

• Receipt
• Field Sales/Repairs

Healthcare

• Point of Care
• Laboratory

Transportation

• Onboard Ticketing

Key Benefits

Certified Rugged Palm Size Design

The TDM-20 has passed extensive testing – IP rating, drop and tumble tests to maximize its functionality in harsh environments. With an optional protective case, TDM-20 printers are rated IP54 against dust and water in daily tasks. By simulating real-world workplaces for on-the-go mobile workers, the TDM-20 has been certified with a 2.5 m drop test using its protective case, MIL-STD-810G standard drop test and a 1 m tumble test.

Self-Diagnostic TPH Care Mechanism

The TDM-20 is equipped with a self-diagnostic TPH Care Mechanism, which includes an early warning function. By scanning and detecting any bad dots during the printing process, the TPH Care Mechanism proactively conducts a real-time TPH (Thermal Printhead) health check, maximizing printout quality and worker productivity while minimizing consumable waste.

Integrated Software Pack - OPOS/SDKs

The TDM-20 not only supports OPOS, but also provides mainstream platform driver support for Windows, Android, iOS and WinCE/Mobile. Having the OPOS/SDKs software pack integrated into the TDM-20 mobile printer allows users to easily use the library, saving programming time and increasing staff productivity. After integration, the customized software can be leveraged, tailored and optimized between POS terminals and printers for port communications, connections and transferring of print commands.

Superior TSC Mobile Utility

The TSC Mobile Utility enables mobile configuration and web printing via iOS and Android APP. It can be installed onto handheld devices to change remote printer settings and directly print from browser-based applications. This tool allows users with effortless access to website content and printing solutions through TSC printers via Bluetooth or Wi-Fi connections. To increase worker productivity, remote mobile configurations allow for real-time printer setting adjustments, status check and troubleshooting anywhere.