Unitech Service

We know many users of Unitech mobile computing devices need to be covered above and beyond the standard warranty. Mobile environments are harsh and constantly changing. We are able to help our customers minimize down time and maximize up time, with our additional service options.

Comprehensive Coverage

Receive free repair or replacement of hardware that sustains damage not covered by Unitech’s Standard Warranty. All batteries are covered under the Unitech Comprehensive Coverage plan. Comprehensive Coverage is void if damage is the result of fire or water submersion. Comprehensive Coverage can be purchased for the first, second, and third year of the product’s life, and is available in two options:

48-hour repair turnaround excluding Canada*
Should a problem arise with any supported hardware, Unitech will repair or replace the device within 48 hours of receipt and provide free return shipping via FedEx 2-Day delivery to anywhere in the United States. * Not available in Canada

5-Day Repair Turnaround
Unitech will repair or replace the device within 5 days of receipt and provide free return shipping via FedEx Ground delivery to anywhere in North America.

Extended Warranty

Extend the current Standard Warranty Plan that covers the product for the first year. Extended Warranty service can be purchased for the second and third year of the product’s life, and is available in both 48-Hour Repair Turnaround and 5-Day Repair Turnaround options. By purchasing an Extended Warranty Plan with 48-Hour Repair Turnaround, you will automatically upgrade your Standard Warranty to 48-Hour Repair Turnaround as well.

Standard Warranty

Products and cradles are warranted for a minimum of 1 year. All cables, batteries, power supplies, and other accessories included with, or purchased separately from, the main product are covered under the Unitech Accessories Warranty for a period of 90 days. Some products carry additional years of warranty coverage, contact our staff for details.